Terms of service
Overview
This website is operated by Shale Ridge Estate Winery. Throughout the site, the terms “we,” “us,” and “our” refer to Shale Ridge Estate Winery.
By accessing our website, purchasing products, booking experiences, or using any services provided through this site, you agree to be bound by the following Terms of Service (“Terms”).
Please read these Terms carefully before using our website. If you do not agree to all terms and conditions outlined here, you may not access the website or use our services.
Our online store is powered by Shopify.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your province, state, or territory of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You agree not to use our products, services, or website for any unlawful or unauthorized purpose, including violating applicable laws or regulations.
You must not transmit viruses, malware, or any harmful code through the website.
Violation of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
You understand that information submitted through the website (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment and credit card information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without written permission from us.
3. Accuracy of Information
We strive to ensure all information on our website is accurate and current; however, we do not guarantee that all content is complete, error-free, or up to date.
Product descriptions, pricing, availability, and other website content may change without notice.
Any reliance on website information is at your own risk.
4. Products & Services
Certain products or services may only be available online and may have limited quantities.
We reserve the right to:
- Limit product sales by person, region, or jurisdiction
- Restrict quantities purchased
- Modify or discontinue products or services at any time
- Refuse or cancel orders at our discretion
We make every effort to display products accurately, but we cannot guarantee exact colour representation across all screens or devices.
All purchases are subject to our Return & Refund Policy.
5. Billing & Account Information
You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases made through our website.
We reserve the right to refuse or cancel orders that appear fraudulent, unauthorized, or intended for resale.
6. Third-Party Services & Links
Our website may contain links to third-party websites, tools, booking systems, or services.
We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies separately.
Use of third-party tools or services is at your own discretion and risk.
7. User Submissions & Feedback
If you submit comments, reviews, feedback, suggestions, or other content to us, you grant us permission to use, edit, publish, and share that content without restriction or compensation.
You agree not to submit content that is unlawful, abusive, defamatory, misleading, or infringes on the rights of others.
We reserve the right to remove content that violates these Terms.
8. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
9. Errors & Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to pricing, product descriptions, availability, promotions, or other information.
We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.
10. Prohibited Uses
You may not use this website or its content:
- For unlawful purposes
- To violate laws or regulations
- To infringe intellectual property rights
- To harass, abuse, discriminate against, or harm others
- To submit false or misleading information
- To distribute malware, spam, or malicious code
- To collect personal information without consent
- To interfere with the security or operation of the website
We reserve the right to terminate access for violations of these prohibited uses.
11. Disclaimer of Warranties & Limitation of Liability
Our website, products, and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free access to the website or services.
To the fullest extent permitted by law, Shale Ridge Estate Winery shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
12. Indemnification
You agree to indemnify and hold harmless Shale Ridge Estate Winery, its owners, employees, affiliates, contractors, and service providers from any claims, damages, liabilities, or expenses resulting from your breach of these Terms or misuse of the website.
13. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
14. Termination
These Terms remain effective unless terminated by either party.
We reserve the right to suspend or terminate access to our website or services without notice if we believe a violation of these Terms has occurred.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Ontario and the laws of Canada applicable therein.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will be posted on this page, and continued use of the website constitutes acceptance of any updated Terms.
Contact Information
Questions regarding these Terms of Service may be directed to:
Shale Ridge Estate Winery
9090 Widder Road
Thedford, Ontario N0M 2N0
Phone: (519) 280-9752
Email: info@shaleridge.ca