At Shale Ridge Estate Winery, we are committed to creating an inclusive, welcoming, and comfortable experience for all guests.

We believe everyone should be able to enjoy the winery, cidery, dining experiences, and property with ease. Whether you are visiting for the first time or returning as a regular guest, our team is here to help accommodate your needs wherever possible.

Questions, Feedback & Accessibility Support

Questions, concerns, or feedback regarding accessibility may be directed to:

Email: info@shaleridge.ca

All accessibility-related inquiries are shared directly with management. Please allow up to 7 business days for a response.

Property Accessibility

Entrance & Front Doors

- Powered double-door entry available for automatic access

- Main entrance is accessible for wheelchairs and mobility devices

Guest Arrival & Service

Guests are welcomed by our team upon arrival before proceeding to their seating area, tasting experience, or retail visit.

Building Layout

The following areas are located on the main floor and are accessible without stairs:

- Retail area

- Dining and tasting spaces

- Bar service area

- Washrooms

Indoor Accessibility

Our indoor facility is wheelchair accessible and designed to accommodate a variety of mobility needs.

Outdoor Accessibility

Please note that portions of the outdoor patio area feature gravel surfaces, which may be more difficult for some mobility devices to navigate.

Covered outdoor seating is available at select Outdoor Swing Tables and Outdoor Picnic Tables.

Seating Information

Indoor Seating

- Majority of seating is standard table height

- Tables accommodate groups ranging from 2 to 8 guests

Outdoor Seating

- Select outdoor tables include shade coverage

- Outdoor seating surfaces and terrain may vary throughout the property

Service Animals

- Service animals are welcome throughout the property.

- Water bowls are available upon request by speaking with a member of our team or your host.

We are continuously working to improve accessibility across our property and website and appreciate feedback that helps us create a better experience for all guests.