Get in touch
CONTACT US
We’re here to help, friendly, fast, and human.
Most questions are answered below. If you still need a hand, call or email and our team will take care of you.
Contact Info
Email: info@shaleridge.ca
Typical reply time: within 1 business day.
Opening Hours*
*CLOSED UNTIL MARCH 6TH, 2026
Drop us a line
faq
Reservations & Seating
For 1–8 guests, please email info@shaleridge.ca at least 48 hours in advance. For 9+ guests, please give 7 days notice. Full details are shown during booking.
Yes, pick Indoor Harvest, Indoor Swing, Outdoor Swing (May–Oct), or Outdoor Picnic (May–Oct) when you book. If an option isn’t shown, it’s fully booked. Outdoor seating is weather-dependent; we’ll offer a comparable indoor table if needed.
We can’t guarantee exact tables, but we’ll seat you thoughtfully based on your selection and party size.
When space allows, yes—but we recommend booking ahead (swing tables fill 2–3 weeks out on peak days).
Experiences, Food & Guests
Seasonal shareables (charcuterie, pinsas) designed to pair with tastings. See the Menu link here.
Welcome to join; we offer non-alcoholic options.
Outdoors only, on leash. Please clean up after your pet.
All wine and cider are naturally gluten-free. We offer gluten-free pinsa & charcuterie options; our kitchen handles gluten, so trace contact may occur. Please tell your server any allergies.
wholesale
Of course! We do offer wholesale discounts for our licensees. Please contact sales@shaleridge.ca to learn more.
Yes, we do. Here you will find all the information about our fundraising packages. If you have any questions, please email sales@shaleridge.ca.
Groups & Events
Yes, you can reserve multiple standard tables (up to 8 per table). We’ll try to seat them near each other, but adjacency isn’t guaranteed. For groups larger than online booking allows, please fill out our Large Group Reservations form.
Please email us at info@shaleridge.ca for inquiries.
Orders, Club & Payments
Visit the Wine Club page or email info@shaleridge.ca
Ontario-wide delivery with flat-rate options; local pickup available during open hours. We may hold shipments during extreme heat/cold.
Double-check the postal code tied to your card, confirm funds, or contact your bank; then try again.
Getting Here
Our hours are seasonal, check our 2026 Hours before you travel. Ride-share is limited in our area; please plan transportation in advance.
If you have mobility or accessibility needs, please email info@shaleridge.ca and we’ll be ready to assist.