Get in touch

CONTACT US

We’re here to help, friendly, fast, and human.
Most questions are answered below. If you still need a hand, call or email and our team will take care of you.

Contact Info

Call: 519-280-9752

Email: info@shaleridge.ca

Typical reply time: within 1 business day.

Address: 9090 Widder Rd, Thedford, ON N0M 2N0

Opening Hours

Farm Store / Tasting Room Hours

Thursday

Friday

Saturday

Sunday

12 PM – 5 PM

12 PM – 5 PM

11 AM – 5 PM

12 PM – 5 PM

Closed Monday–Wednesday

2026 Hours

Drop us a line

faq

Reservations & Seating

Can I choose my seating?

Yes, pick Indoor Harvest, Indoor Swing, Outdoor Swing (May–Oct), or Outdoor Picnic (May–Oct) when you book. If an option isn’t shown, it’s fully booked. Outdoor seating is weather-dependent; we’ll offer a comparable indoor table if needed.

Can I request a specific table or location?

We can’t guarantee exact tables, but we’ll seat you thoughtfully based on your selection and party size.

Do you accept walk-ins?

When space allows, yes—but we recommend booking ahead (swing tables fill 2–3 weeks out on peak days).

Experiences, Food & Guests

What’s on the menu?

Seasonal shareables (charcuterie, pinsas) designed to pair with tastings. See the Menu link here.

Under 19 or not drinking?

Welcome to join; we offer non-alcoholic options.

Dogs?

Outdoors only, on leash. Please clean up after your pet.

Dietary needs / gluten-free?

All wine and cider are naturally gluten-free. We offer gluten-free pinsa & charcuterie options; our kitchen handles gluten, so trace contact may occur. Please tell your server any allergies.

wholesale

Do you offer wholesale sales? Who should I contact?

Of course! We do offer wholesale discounts for our licensees. Please contact sales@shaleridge.ca to learn more.

Do you collaborate with organizations for fundraising?

Yes, we do. Please email sales@shaleridge.ca for our fundraising packages.

Groups & Events

Can we book 9+ without a package?

Yes, you can reserve multiple standard tables (up to 8 per table). We’ll try to seat them near each other, but adjacency isn’t guaranteed. For groups larger than online booking allows, please fill out our Large Group Reservations form.

Private events & proposals?

Please email us at info@shaleridge.ca for inquiries.

Orders, Club & Payments

Wine Club questions

Visit the Wine Club page or email info@shaleridge.ca.

Online orders, shipping & pickup

Ontario-wide delivery with flat-rate options; local pickup available during open hours. We may hold shipments during extreme heat/cold.

Payment error at checkout/booking

Double-check the postal code tied to your card, confirm funds, or contact your bank; then try again.

Getting Here

Hours & directions

Our hours are seasonal, check our 2026 Hours before you travel. Ride-share is limited in our area; please plan transportation in advance.

Accessibility

If you have mobility or accessibility needs, please email info@shaleridge.ca and we’ll be ready to assist.